TERMS & CONDITIONS

TERMS AND CONDITIONS

LITTLESHOPATHOME is based in the U.K. I currently only ship to the U.K.

Contact me

Should you have any queries please email me at littleshopathome@gmail.com .

I aim to respond within 24 hours.

Delivery

Once payment for your order has been received it will be processed within 24hrs.

Please allow 4-7 days to receive your order.

Extra time maybe required for personalised items (upto 10 days)

*Monday-Friday, excluding Bank Holidays.

If you haven’t received your order within 14 working days please contact me.

Shipping Costs

U.K (mainland):Order value up to £49.99 ROYAL MAIL £3.95 (unless otherwise stated.)

Order value over £50.00: FREE

If you reuire more items please contact me here so I can adjust the postage accordingly.

Returns/Refunds

I will only refund items up to 14 days. If 14 days have passed since your purchase, unfortunately I can’t offer you a refund.

It may take 5-7 working days to receive the refund in your account.(Monday-Friday, excluding Bank Holidays.)

To be eligible for a return/exchange your item(s) must be unused and in the same condition that you received it.

It must also be in the original packaging with any labels still attached.

Please do not send your item(s) back to the manufacturer. Contact littleshopathome@gmail.com  for the returns address.

Or message via my customer group https://www.facebook.com/groups/LouiseAndTheLittleShopAtHome/

Shipping costs are non-refundable unless the error is on my behalf then return costs will be refunded.

You will be responsible for paying your own shipping costs to return your item(s).

Exchanges (if applicable)

I will exchange items up to 28 days.

If you want an exchange, send me an email to littleshopathome@gmail.com and the returns address will be provided.

You will be responsible for paying your own shipping costs to return your item(s).

Shipping costs are non-refundable unless the error is on my behalf then return costs will be refunded.

Affiliate Links.

Where an affiliate link is shown by a product, I will earn a small commission at no extra cost to yourself.

By clicking on an affiliate link you will be taken to the relevant site to browse and purchase.

But hey, as always you can get in touch with me here if you have any questions

 

 

Louise